This page shows some questions that we are often asked and our answer.
- What is the check in time, check out time?
- Check in 2:30pm / Check out 10:00am. We can store your luggage before you check in.
- How to get to Yamakyu from Takayama station.
- It takes about 20 minutes on foot.
We also have shuttle bus that leaves at Takayama station at 1:15pm, 2:15pm, 3：15pm, 4:15pm and 5:30pm.
Please let us know by the day before which bus do you want to take.
- Do you have a parking lot?
- Yes, we have it, guests can use it for free.
- We seem to arrive at Yamakyu in late evening. Is this a problem?
- if you made a reservation with dinner, would you arrive at Yamakyu until 8:00pm, please?
But even if you arrive after 8:00pm, you can take it at Yamakyu.
The latest time to check in is 11:00pm. And in case that you reach after 8:00pm, let us know please.
- Do we have to have a reservation for meals
- Yes, guests have to make a reservation to take meals(dinner and breakfast).
- Do we have to tell you what time we take meals?
- The dinner's hours are from 5:30pm to 8:00pm,
breakfast's hours are from 7:00am to 9:00am.
When you take meals, just come to a dining room that we will show between these periods.
- I have an allergy for certain food. Can I order the other foods?
- If you want to order the other foods due to allergy, let us know in advance please.
Then we can serve the other foods.
But our all meals include the soup stock of the fish, wheat(gluten), soy, and vegetable, we cannot change them. Thank you for your understanding.
- Do you have a Laundry service?
- We are sorry that we don't have.
But we have a washing machine, guests can use it.(300yen)
- What do you have in the guest room?
- Yukata, towel, toothbrash are set in the guest room.
- What do you have in the public bath?
- Shampoo and bodysoap are provided in the public bath.
If you need a shaver or dryer, please come to the front desk
- Do you have a safety box or refrigerator in the guest room?
- Guest rooms have A safety box inside, but don't have refrigerator. We have a public refrigerator, guests can use it for free.
- Do you have any non-smoking room?
- We are sorry, we don't have non-smoking rooms. However we can provide air filtering machine.
- Do Guest rooms have toilet & bathroom(shower) inside?
- Our all guest rooms have a tilet inside, but don't have any bathroom(shower) inside.
But we have a private shower room, guests can use it anytime you like.
- Does it matter to have a tatoo to use public bath?
- It doesn't matter at all.Even if you have it, you can use our public bath.
- What kind of foods do you serve for Child(ren) 3-5Age
- Breakfast is as same as adult's. but dinner is different from adult's.
We will serve hamburger steak, fried Shrimp salad, and soup etc.......
- Yamakyu's website showed that there is no room available. Can you put us on your waiting list?
- We don't have any waiting lists. But we might have rooms available, so ask us by email directly, please.
- Do you have any vending machine?
- We have a vending machine in our building. You can find beer, juice, coffee, mineral water, and green tee.
- Can we take meals in the guest room?
- We are sorry that you have to take meals at our dining room.
- When we stay for 2 or 3 nights, can we take different meals for each days?
- Yes, we will serve different meals for each days.
- Do you accept any credit card?
- We can accept credit card (Visa or Master card only).
- Can I borrow a laptop? and how to connect to internet?
- Wi-fi is available anywhere in our building.
- I have left a thing at Yamakyu.
- We will store a left thing for 3 month.But we cannot store food. Thank you for your understanding.
- Do you have rent a bicycles?
- Yes, we have.
Rate One day：￥５００ Half day：￥３００
In case that you stay for more than 2 nights, you can borrow them.
- Is there a convenience store near by?
- There is a convenience store(Family Mart).it takes about 5 minutes to go on foot.
- When do you start to accept request on the website?
- We begin to accept a request from eight months ago of the staying